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FREQUENTLY ASKED QUESTIONS

Q.  Do you have insurance coverage?

Yes, we are fully insured with a $1,000,000 General Liability Insurance policy.

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Q.  What causes all the streaking, staining, and blotchy gray areas around my house?

What you are seeing around your home, and most commonly noticed on roofs, is an infestation of bacteria called “Gloeocapsa Magma”, which is a living, breeding bacterial fungal colony that was airborne until it landed, and took up residence, on the many surfaces of your property. You will notice that, left untreated, these areas grow, and for good reason—like any living thing, they are reproducing and spreading. On many surfaces, though they are unattractive and ugly (and not doing much for your “curb appeal”), they are not much more than an eyesore. But on other surfaces, most notably roofs, they can cause real damage over time because their primary food source becomes the limestone filler in your roof’s shingles…a critical part of each shingle’s structural integrity. You can move these micro-organisms around your property with a pressure washer, and retreat every 6-9 months, or you can soft wash these infected surfaces and stay worry and stain-free for up to 6 x longer. But understand, if you do not kill all of these home invaders through soft washing…the mold, mildew, lichens and other bacterial growth…they will continue to spread on adjacent surfaces. Soft washing is the most effective and affordable treatment method today to make sure that doesn’t happen.

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Q.  What exactly is soft washing?

Soft washing is simply the best, most effective, cleaning method available today to target, and kill, all the living bacterial micro-organisms that are infesting your home’s and/or business’s many exterior surfaces. Soft washing makes use of very low pressure, along with 100% organic, biodegradable, water-based cleaning formulations that clean so thoroughly, the treated surfaces become sanitized. Also, unlike a pressure washer that simply moves this bacteria around to re-grow on adjacent surfaces, soft washing kills 100% of the living bacteria that comprise the streaks, stains, blotches and spotting that you see. And the cleaning effects of a cleansing soft washing treatment last up to 6 x longer than those achieved through pressure washing alone.

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Q.  Does my home need soft washing?

If you can look at your home’s exterior—whether the roof, the walls, the gutters , the driveway or hard scapes in your yard—and see any discoloration, streaking, staining, blotchy dark areas or just even general dullness and graying…then the answer would have to be—YES! There is just no more effective way to eliminate these eyesores and curb-appeal killers than a soft wash treatment. Because here’s the thing…none of us as homeowners wants to spend money on our homes unnecessarily. But we also know that our homes are usually our biggest investment, so we also know that investments need protecting. And unlike maybe Georgia red clay that gets splashed up on your garage door, that will get washed away in the next rain, that just is not the case with the ugly, gunchy stuff you are seeing day after day. In fact, truth be told, these infestations (yeah, gross, but that’s what they are) will only grow and increase over time.

But let’s be honest—on many of your home’s surfaces, these discolorations, streaks and stains are certainly irritating and aggravating, but aren’t causing any real damage..hard scapes like stonework, bricks and pavers come to mind. If you can live with seeing these surfaces on an ongoing basis—and assuming your wife or husband won’t mention them twice a week for the rest of your natural life—then we would say, let it ride. But there are other surfaces that, whether they’re bothering you or not, need to get handled because real damage is actually being done. Primary on that list is your roof, where the discolorations, streaks and stains are living bacteria consuming—albeit slowly—the limestone filler in your shingles that is a key component to each shingle’s durability and effective life. If left untreated, a homeowner can lose up to 50% of the serviceable life of his/her roof…at which point, said homeowner will be forced to deal with the consequences of his/her inaction.

What we find to be one very compelling reason for most homeowners when considering a soft washing treatment is simply this—you’ll enjoy your home so much more, either by yourself or while entertaining—once it is treated and clean again. Do you remember how fresh and clean and new and bright your home…used to be. You can have all that back with just one soft wash treatment…just one cleaning! It is the cheapest and most effective way we know for homeowners to regain the pride and enjoyment they once felt and experienced before Mother Nature had her say and seemingly dumped the whole of the great outdoors squarely onto your house. Yes, there is an investment to be made to restore your home’s long lost splendor…but it’s there for the reclaiming for pennies on the dollar compared to replacing your roof and gutters, or redoing your siding. Don’t be surprised if it feels like you replaced all those things anyway, though, once you see what soft washing can do in revitalizing and restoring those dirty, dull and marred surfaces that you are living with now!

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Q.  Why don’t you use pressure to clean?

Because we don’t have to, and pressure brings with it a whole host of potential problems (see pressure washing, and the damage done).  The minimal pressure we use (about that of your garden hose) is needed only to deliver the formulation to the targeted surface, period. Now, we do use a power washer when required/appropriate, but carefully and selectively (please see the next question).

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Q.  Well, you say you don’t require much pressure, but why do you carry a pressure washer on your truck?

Very true, we do, and let us make this perfectly clear: we are NOT “anti-pressure washer.” But we do believe very strongly that pressure washing has a limited, specific use, and when put into the wrong hands, can cause devastating and permanent damage to any number of surfaces. We do use pressure washers sparingly, but ONLY after pre-treating the surface with a soft wash formulation that makes the cleaning far easier, and more effective. Also, 100% of the time, the last step in treating, and power washing, something like a driveway is to re-treat it with the chemical formulation a second time, and leave it to “dwell.” Every time the sun comes out, and every time it rains, for years to come, that driveway will continue to be cleaned and buffered against new growth, and that is something a pressure washer alone simply cannot do.

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Q.  Why do you use bleach to clean?

Again, simple answer is…it is the most effective natural, organic cleaner on the planet. And when combined with our proprietary cleaning formulations, and the surfactants contained therein, the cleaning reaction that occurs on a home’s or business’s surfaces (with the enzymatic effects of the air’s oxygen) can be quite remarkable! Bleach, when handled properly, is very safe…in fact, we daresay the average homeowner is using bleach in just about every area of life—from laundry soap to tooth paste whitener to water purification. And we know places we certainly must trust, like hospitals and water purification facilities, use bleach widely for sterilization and purification. Bleach is one tool we use, and a highly effective one at that, to make our chemical formulations more powerful and productive as thorough cleaning agents. We are able to accomplish all of those things while making sure all of these formulations are 100% organic, water-based, biodegradable and environmentally friendly. We wouldn’t do it any other way.

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Q.  What are the ugly black streaks and stains on my roof?

In scientific terms, what you are seeing on your roof is a bacterial infestation of living, reproducing micro-organisms called “Gloeocapsa Magma”. It is an ongoing, daily occurrence that these nasty, scungy , hungry little critters get deposited on your roof—and every other surface around your home’s exterior—by the environment…meaning they are airborne. It is bad enough that these unsightly, hideous streaks and stains so dramatically and negatively affect your home’s curb appeal, and even the enjoyment of your home, but the fact that they are causing real damage is even worse!

Once deposited on your roof, these bacterial invaders are literally feeding on the limestone filler in your shingles, and over time, can kill up to 50% of the serviceable life of your entire roof…while spreading across and down your roof as they reproduce…yeah, not great news. Because these infestations generally occur on slopes that don’t get as much sun (so maintain a damp environment in which to thrive), they are commonly found on the north and west-facing sides of your roof, as well as slopes shaded by foliage. These microbial freeloaders are both uninviting, and uninvited, and the onslaught is never-ending. The staining isn’t just staining, it is contamination.

No need to be alarmed, though, because we have the best, longest-lasting solution to deal with these disgusting little spore pests…soft washing! Because here’s the thing…if you don’t KILL every spore in that infestation, they will continue to grow and spread…exactly what occurs with pressure washing alone.   Power Kleen Pros LLC has all the science in-hand to handle the problem.

If you are finally sick and tired of looking at the dark streaking and staining that is marring your roof and driving you a little crazy (not to mention your significant other who has mentioned it 947 times), give us a call—one soft wash treatment will kill it all! No more reproducing or growing or spreading…because EVERY spore is TOAST! And every treated surface is also buffered against any/all new environmental assaults, which are surely headed your way.

For most homeowners, their home is their biggest asset. Recapture your home’s curb appeal and intrinsic value with a soft wash treatment…there is no better long-term protection for your roof, or more effective way to enhance your property’s real estate value while recapturing its original vivid colors and sparkling, once-bright condition. Truly appreciate and enjoy the beauty and appearance of your home’s exterior again…it’s all yours with one Power Kleen Pros LLC cleansing soft wash treatment. Your home will once again shine from the street with a clean you haven’t seen in years, and the useful life of your shingles will be regained and protected.

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Q.  Do your cleaning solutions pose any danger to my plants, pets, or family?

Absolutely not! Not only are our treatment formulations 100% organic, water-based and biodegradable, we have been thoroughly trained on “best practices” for safely and effectively applying those formulations within any treatment environment. Of course, part of those “best practices” requires us to ask that you keep all pets and family members/visitors out of the treatment environment until complete. Additionally, we have products designed specifically for protecting, buffering and neutralizing all of your landscaping against any possible damage, which we use before and after the treatment, while keeping any/all vegetation soaked with water throughout to ensure protection/safety. Every one of our treatment options is perfectly safe for plants, people and pets.

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Q.  Should I replace my roof or have it cleaned?

Actually, this is a loaded question, and the answer depends on the party being asked. Direct that question to someone selling shingles, and most times they’ll say, “absolutely, you need a new roof”! Ask someone who only cleans roofs, they’ll probably tell you just to clean it.  in addition to our soft washing services offered through Power Kleen Pros LLC, we’ll “give it to you straight” and let you make the decision.   We have to say here, and our prospects/customers will bear this out—we are rather conservative, so if your roof is not leaking, and we think you have at least 3-5 years of serviceable life left, we will always recommend against replacing the roof…the roof is still working, and protecting your home, so ride that horse til it drops! That is true even if soft washing is not involved.

If soft washing is in the equation, though, we reiterate that we NEVER want to treat and clean a roof that really needs to be replaced…it’s a giant waste of money for you, and only makes worn out, failing shingles look really good for a very short amount of time…not a good investment for a homeowner.

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